Terms and Conditions

SHORT-TERM ACCOMMODATION CONDITIONS (Guests)   Standard Terms and Conditions of Temporary Holiday Accommodation PLEASE NOTE: SMOKING IS NOT PERMITTED IN ANY PROPERTY.    DEFINITIONS  “Booking” means the period for which Guests have paid to stay at the Property.  "Deposit" means any payment made to secure the Booking.  "Guests" means the person or persons who stay overnight in the Property during the Booking.  “Property” means the dwelling in which Guests stay overnight, including all its fixtures, fittings and  equipment.  “Management” means the booking agents of the Property.  "Us", "We" and “Our” refer to Management "You" and "Your" refers to the Guest "Owner" means the owner of the Property  "Visitor" means a person a Guest permits to visit the Property during the Booking, who does not stay overnight.  “Arrival Details” is any communication Guests receive from Management providing information relating to their Booking.  Note: Variations to these terms and conditions may be agreed upon, but only by arrangement with Management, and in writing. Management reserves the right to change these terms and conditions at any time without notice.   


  • You agree to be bound by and accept these Terms & Conditions in their entirety upon payment of a Deposit. You also authorise Management, where applicable, to retain Your credit card details on file until such time as the property has been cleaned and inspected, and to pay or reimburse itself from Your credit card any costs or expenses arising from any damages or other losses applicable to or arising from the use of, or any occupation of, the Property in relation to the Booking, including extra cleaning if required. In addition to any other rights Management or the Owner may have at law or in equity, Management has the right to recover from the Guest any costs incurred as a result of such damages or losses. 



  • A Booking Fee applies to all bookings. This fee is non-refundable and additional to the rental tariff. 



  • Check-in time is not before the time and date specified in the Arrival Details and check out time is 

not later than time and date specified in the Arrival Details. 

  • These times must be strictly adhered to, so that the cleaners will have sufficient time to properly prepare the Property. 
  • Late departure is subject to prior arrangement and availability and extra charges may apply. 
  • Keys to the Property will be in the key safe, located where detailed in the Arrival Details. The Property must be secured and the keys returned to the key safe each time the Property is left temporarily unattended, and upon final departure. 



  • A non-refundable deposit of 50% is required to secure the Booking. 
  • The balance owing must be received in full at least 30 days prior to occupancy. If not, the Management reserves the right to cancel the Booking without notice and attempt to re-let the Property.